Privacy Policy
Last updated: June 18, 2026
At Gamblish, your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our platform. If you have any questions, contact us at support@gamblish.com.
By using our platform, you agree to the practices described in this Policy. If you do not agree with these practices, please do not use our services.
Information We Collect
Information You Provide Directly
When you create an account and use our platform, we may collect the following:
- Account details: name, username, email address, and password
- Identity verification information (KYC): date of birth, government-issued ID, and proof of address
- Payment information: payment method details used for deposits and withdrawals
- Communication content: information you share when contacting support or responding to surveys
- Profile preferences: account settings, preferences, and communication options
- User-generated content: raffles, games you create, and interactions in community features
Automatically Collected Information
When you use our platform, we automatically collect certain information:
- Device information: IP address, browser type, device type, and operating system
- Usage data: pages visited, games played, betting history, and time spent on the platform
- Cookies and similar technologies: to remember preferences and analyze usage
- Location information: general geographic location to comply with legal requirements and prevent fraud
Gaming and Transaction Data
We track your gaming activity for fair play, compliance, and responsible gaming:
- Betting records: bets placed, wins, losses, and game outcomes
- Transaction history: deposits, withdrawals, and balance changes
- Responsible gaming data: limits set, self-exclusion periods, and activity patterns
- Provably fair data: RNG seeds used to ensure fair and verifiable outcomes
How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery , to operate your account, process transactions, and deliver gaming features.
- Identity Verification , to verify your age, confirm your identity, and comply with KYC and AML obligations.
- Fair Play and Security , to detect and prevent fraud, ensure game integrity, and protect our platform.
- Responsible Gaming , to monitor for signs of problem gambling, enforce limits, and provide self-exclusion tools.
- Communication , to send transaction notifications, provide support, and share promotional offers (with your consent).
- Improvement , to analyze usage patterns, improve our platform, and develop new features.
- Legal Compliance , to meet legal obligations, resolve disputes, and enforce our agreements.
- Personalization , to tailor your experience and suggest relevant content based on your preferences.
How We Share Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
- Payment Providers , such as Stripe, PayPal, MTN, Orange, and NowPayments to process deposits and withdrawals.
- Service Providers , such as Supabase, Firebase, Vercel, Sentry, and Resend that help us operate our platform.
- Regulatory Authorities , including gaming licensors, tax authorities, and law enforcement when required by law.
- Business Transfers , in connection with a merger, acquisition, or sale of assets, your information may be transferred.
- Other Users , when you create raffles or participate in community features, certain profile information may be visible to others.
- With Your Consent , we share your information for other purposes not described in this Policy only when you authorize it.
All third parties are contractually bound to protect your information and use it only for the specified purposes.
Data Retention
- Account data , Duration of account plus 30 days after deletion request (soft-delete period), then permanently purged.
- Transaction and gaming records , 7 years (regulatory requirement).
- Audit trail , Immutable records retained indefinitely for regulatory compliance. These cannot be modified or deleted.
Account Deletion
You can request deletion of your account at any time from your account settings. After a 30-day soft-delete period, your personal data is permanently purged, except for records we are legally required to retain.
Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission or storage is 100% secure.
Your Rights
Depending on your location, you have the following rights regarding your personal data:
- Access , Request a copy of the personal data we hold about you.
- Rectification , Correct inaccurate or incomplete data via account settings or by contacting us.
- Erasure , Request deletion of your data, subject to records we are legally required to retain.
- Restriction , Request that we limit how we process your data while a dispute is resolved.
- Portability , Request your data in a structured, machine-readable format (JSON).
- Objection , Object to processing based on legitimate interests.
- Withdraw consent , Withdraw consent for notifications or marketing at any time via account preferences.
To exercise your rights, contact us at support@gamblish.com. We respond to requests within 30 days.
Minors
Gamblish is exclusively for individuals aged 18 and over. If we discover we have inadvertently collected data from a minor, we delete it immediately. If you have any concerns, contact us at support@gamblish.com.
Data Breach Notification
If a personal data breach is likely to result in a high risk to your rights, we will notify you and the relevant authorities without undue delay and within the timeframes required by applicable law.
Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via the platform or email. Continued use indicates acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, contact us at support@gamblish.com. We will respond within 30 days.
Data deletion
You can request deletion of some or all of your data and account at any time — in the app or by email. Full details, including limits and timelines, are on our data deletion page.